David Harper
Personal Profile
- David Harper serves as Director of Operations and is widely recognized as a forward-thinking strategist with a proven ability to drive complex organizational initiatives. Over his 20-year career, he has established a reputation for transforming operational processes, implementing cutting-edge solutions, and delivering substantial, measurable results.
- David’s career has been defined by a series of innovative achievements. While at a major global investment firm, he led the development and rollout of a new enterprise-level operations platform that streamlined reconciliation processes, reduced processing times by 50%, and improved overall client satisfaction scores by more than 20%. His work not only enhanced day-to-day efficiency but also strengthened the firm’s reputation for reliable and high-quality service delivery.
- In another notable position, David directed a multi-year change management initiative that resulted in an integrated operational framework across multiple geographies. This effort involved coordinating cross-border teams, unifying compliance protocols, and implementing real-time performance analytics. The outcome was a 35% reduction in operating costs, faster turnaround times on client transactions, and a significant decrease in regulatory audit findings. David’s strategic oversight turned a fragmented and costly operation into a streamlined, scalable model that served as a blueprint for other divisions.
- David holds a Bachelor’s degree in Business Administration from the University of Michigan, where he graduated with honors. He has completed numerous advanced certifications in operations strategy, organizational change management, and data-driven decision-making. A frequent speaker at industry conferences, David regularly shares insights on modernizing operational frameworks and adopting innovative technologies to stay ahead of market demands.